Frequently Asked Questions

  • Our soft play equipment is ideal for children ages 0–5, while our bounce houses and larger ball pits can accommodate kids up to age 8 depending on the setup. Safety and fun are always our top priorities!

  • Each rental requires different space. For example:

    • Our 5x5 ball pit needs at least a 7x7 ft area

    • Our bounce houses typically need 10x10 ft or more

    • We’ll confirm exact space requirements during booking.

  • Yes! Our equipment can be set up indoors (like gyms or event centers) and outdoors on flat surfaces like grass, turf, or concrete. Outdoor setups require shade or a tent in warmer months.

  • Absolutely! All of our rental packages include delivery, full setup, breakdown, and thorough cleaning. Delivery fees may apply based on location.

  • Our standard rental time is 4 hours, but additional time can be added upon request for an additional fee.

  • We recommend booking 4–6 weeks in advance to secure your preferred date and theme, especially during peak seasons (spring and summer weekends).

  • Safety first! If you’re hosting an outdoor event and inclement weather is expected, we can reschedule or move the setup indoors if space allows. We’ll work with you to find the best solution.

  • Yes! Every piece of equipment is thoroughly cleaned and sanitized before and after every event using kid-safe, hospital-grade products.

  • Our rentals are unattended unless an attendant is requested for an additional fee. Adult supervision is required at all times to ensure children’s safety.

  • Yes, we require a non-refundable deposit to secure your date. The remaining balance is due before the event. Full details will be included in your booking confirmation.

  • Of course! We offer customizable ball pit colors, hoppers, and themed add-ons. Let us know your vision, and we’ll help bring it to life!

  • We’re based in Lincoln, Nebraska and deliver to surrounding areas. Travel fees may apply based on distance from our headquarters.

  • All of our equipment meets safety standards. We provide foam flooring, fencing, and weight/age guidelines to ensure a safe play environment. We also give clear setup and safety instructions.

  • Sorry, grown-ups! Our equipment is designed for little ones. Adults are welcome to help their children but should avoid jumping or playing in soft play areas.